Straive is Hiring Freshers for an E-Commerce Program | Chennai

Straive, a globally recognized leader in data-driven technology and content solutions, is inviting fresh graduates to join its dynamic E-Commerce Operations team. This walk-in opportunity is ideal for candidates who want to start their career in financial risk analysis, chargeback operations, fraud monitoring, and customer support within a fast-paced digital commerce environment. The role offers hands-on exposure to real-time transaction monitoring and financial operations, making it an excellent foundation for a long-term career in fintech, analytics, risk management, and compliance.

About Straive

Straive (formerly SPi Global) is a leading provider of technology-driven content, data, and digital solutions serving global clients across publishing, finance, education, e-commerce, and research industries. With offices across the world and a strong workforce in India, Straive is known for its innovation, process excellence, and commitment to delivering high-quality solutions. The company operates with a strong emphasis on accuracy, compliance, and security, making it a trusted partner for some of the world’s largest organizations.

With decades of experience and award-winning capabilities, Straive continues to evolve to meet the demands of the digital-first world. Its operations blend deep domain expertise with advanced analytics and automation, making it an excellent platform for young professionals who wish to build a stable and growth-oriented career.

Walk-In Drive Details

• Date: 29 November
• Time: 10:00 AM – 4:00 PM
• Venue: Arihant Tower ePark, 117/1, Lattice Bridge Road, Padmanabha Nagar, Adyar, Chennai, Tamil Nadu – 600020
• Work Location: DLF IT Park, Porur, Chennai

Position: E-Commerce Operations Associate (Fresher)

This entry-level role involves supporting chargeback management, fraud monitoring, risk assessment, and customer interaction processes. Candidates will work in a 24/7 rotational shift environment, including night shifts. The position requires adaptability, attention to detail, and the ability to handle high-volume transaction data.

Please note that cab facilities are not provided for this role, so candidates must arrange their own transportation for all shifts.

Job Description

Straive is looking for fresh graduates who are eager to begin their career in financial risk management, transaction monitoring, and customer support functions. As part of the Chargeback, Fraud Risk, and Channel Support team, you will play a crucial role in ensuring safe and smooth financial operations within the e-commerce ecosystem. The role requires strong analytical capabilities, good communication skills, and a willingness to learn industry processes.

The selected candidates will be trained in various operational workflows related to fraud detection, risk analysis, dispute handling, customer query management, and compliance documentation. This makes it an ideal opportunity for individuals with a passion for fintech and financial operations.

Roles and Responsibilities

The key responsibilities of the position include:

• Monitoring financial transactions in real time to identify unusual activities or potential fraud.
• Handling chargebacks raised by customers or banks and resolving disputes with accuracy and clarity.
• Conducting fraud investigations and escalating suspicious patterns to senior risk analysts.
• Ensuring that all documentation, reports, and records are maintained with high levels of accuracy.
• Working with compliance teams to ensure that all guidelines and company policies are followed.
• Providing customer support in resolving their queries related to transactions, payments, or disputes.
• Supporting operations and risk teams to ensure efficient workflow management.
• Collaborating with internal departments to ensure smooth and error-free processing.

Education Requirements

Candidates must hold a bachelor’s degree in any of the following:

• B.Com – Any Specialization
• B.B.A / B.M.S – Any Specialization
• BBA Finance or Business Administration
• Related commerce and business degrees

Postgraduates in relevant fields are also eligible:

• MBA / PGDM – Any Specialization
• M.Com – Any Specialization

Strong communication skills, analytical thinking, and basic understanding of financial transactions or digital payment systems are preferred but not mandatory.

Interview Process

The selection process at Straive is designed to identify candidates who possess analytical capability, quick learning ability, and a strong sense of responsibility. The interview stages typically include:

Stage 1 – Screening: Basic eligibility check and initial interaction to assess communication skills.

Stage 2 – Aptitude / Analytical Test: Candidates may be evaluated on logical reasoning, numerical skills, and situation-based decision-making.

Stage 3 – Operations Assessment: Evaluation of understanding related to transaction workflows, fraud detection concepts, or customer support scenarios.

Stage 4 – HR Interview: Discussion on work preferences, shift flexibility, communication skills, and cultural fit.

Candidates who successfully clear all rounds will receive an offer for the E-Commerce Operations Associate position.

Why Join Straive?

Straive offers a structured and supportive environment that helps freshers build long-term careers in operations, analytics, fintech, and risk management. Joining Straive means gaining exposure to global standards, robust processes, and advanced workflows.

• Structured Training Program: Comprehensive learning modules on fraud detection, chargebacks, transaction monitoring, and fintech operations.

• Growth-Oriented Career Path: Opportunities to progress into risk analysis, compliance, operations leadership, and treasury roles.

• Exposure to Real-Time Financial Operations: Gain hands-on experience with digital payments, fraud patterns, and online transaction workflows.

• Supportive Work Environment: Work with experienced professionals who guide and mentor freshers throughout their learning journey.

• Opportunity to Work in the Fintech Ecosystem: Understand how digital transactions operate at scale and how companies mitigate financial risks in the online marketplace.

• Stability and Brand Value: Straive is a globally recognized organization known for process excellence and employee growth.

While the role requires flexibility due to rotational shifts, the learning exposure and career opportunities make it an ideal starting point for ambitious freshers.

Industry & Role Details

Role Category: Other
Industry Type: Analytics / KPO / Research
Department: Operations / Risk / Customer Support
Employment Type: Full-Time, Permanent

Kickstart Your Career with Straive

If you are a fresher who wants to build a meaningful career in fintech operations, risk management, and e-commerce business workflows, Straive offers the perfect platform to begin. With strong training support, global exposure, and structured growth opportunities, this role lays a strong foundation for your professional journey. Attend the walk-in drive, showcase your skills, and take the first step toward an exciting career with Straive.