Synopsys Hiring Technical Support Engineer | Bengaluru & Pune

About Synopsys

At Synopsys, we drive the innovations that define the way people live, work, and connect.
Our technology powers the Era of Pervasive Intelligence—from self-driving cars and
advanced semiconductors to AI-driven design and verification systems.
As an industry leader in chip design, verification, and IP integration,
we empower engineers and organizations to build high-performance silicon chips
and software solutions that shape the future.
Join us to be part of a mission where innovation and intelligence converge to
transform industries across the globe.

• Location: Pune, Maharashtra, India (Hybrid – Open to Bangalore)
• Category: Ansys Sales Support
• Hire Type: Employee
• Job ID: 13338
• Date Posted: 11/11/2025

About the Role

As an Engineer – Ansys Sales Support at Synopsys,
you will be at the intersection of engineering simulation, AI innovation, and
customer excellence. You’ll work closely with U.S.-based clients,
providing top-tier technical support and leveraging AI-driven platforms like
AnsysGPT and Innovation Space. This role requires both technical expertise
and strong communication skills to ensure that every customer feels empowered
and supported in achieving their engineering goals.

Work Location: Pune, Maharashtra (Preferred) or Bangalore, India
Shift Timings: 12:00 PM – 9:00 PM IST (supporting U.S. customers)

You Are

A passionate and solution-oriented engineer who thrives in dynamic environments.
You enjoy tackling complex simulation problems, integrating AI-driven workflows,
and providing exceptional customer experiences. You possess a curious mind,
excellent communication skills, and a deep desire to help others succeed.
Whether solving challenges, optimizing processes, or driving AI innovation,
you take initiative and approach every task with enthusiasm and responsibility.

What You’ll Be Doing

• Utilize and deploy the full suite of Ansys Technical Support tools, including AI-driven solutions such as Ansys Innovation Space and AnsysGPT.
• Deliver post-sales technical support, ensuring fast and precise resolution to simulation and integration challenges.
• Develop expertise in Ansys simulation products, staying updated on new technologies and industry trends.
• Create, update, and share technical documentation to strengthen internal and external knowledge bases.
• Design and deploy AI-based tools and solutions using Large Language Models (LLMs) to enhance technical support efficiency.
• Conduct debugging, performance tuning, and testing of AI applications to ensure reliability and scalability.
• File and track defect reports, validate software fixes, and participate in product release testing cycles.
• Collaborate closely with Sales and Marketing teams to provide technical insights and product demonstrations when required.
• Champion AI-powered customer support strategies to improve response times, satisfaction, and long-term client retention.

The Impact You Will Have

• Empower global customers to unlock the full potential of Ansys products through expert technical support.
• Enhance customer satisfaction and resolution times using AI-driven support platforms.
• Drive adoption and seamless integration of simulation tools within client engineering workflows.
• Influence product innovation by providing actionable feedback and performance insights.
• Support Synopsys’ AI initiatives through practical deployments and data-driven problem-solving.
• Contribute to a collaborative and high-performing Customer Excellence team culture.

What You’ll Need

• BE/B.Tech in Mechanical, Aerospace, or related Engineering field.
• BS/MS in Computer Science, Engineering, or equivalent technical background.
• Strong analytical and logical problem-solving skills for complex technical issues.
• Excellent verbal and written communication skills with proficiency in English.
• Strong organizational and time management abilities; proactive and accountable.
• Experience with Ansys or other commercial CAE, CAD, EDA, or PLM tools preferred.
• Knowledge of AI models, including hands-on experience with Large Language Models (LLMs) is a plus.
• Experience with Python, machine learning, or deep learning frameworks is advantageous.
• Willingness to travel domestically up to 10% of the time.

Who You Are

• Customer-focused and empathetic, always striving to deliver the best support experience.
• Adaptable and flexible in a fast-changing environment.
• Innovative thinker, leveraging technology and creativity to solve challenges.
• Collaborative team player who values open communication and diversity of thought.
• Continuous learner with a growth mindset and eagerness to share knowledge.
• Detail-oriented, self-motivated, and driven by results.

The Team You’ll Be Part Of

You will join the Synopsys Customer Excellence Team —
a diverse group of engineers passionate about simulation, AI, and client success.
Our collaborative and knowledge-driven culture encourages innovation and
teamwork. Together, we strive to deliver world-class support, enhance engineering expertise,
and strengthen our customers’ relationship with Ansys and Synopsys technologies.

Rewards and Benefits

Synopsys offers a comprehensive range of health, wellness, and financial benefits
to support your professional and personal well-being. Our total rewards program includes:

• Competitive compensation package and annual performance-based bonuses.
• Medical, dental, and vision insurance for employees and dependents.
• Retirement benefits and life insurance plans.
• Paid time off, volunteer leave, and flexible work arrangements.
• Professional learning and development opportunities through internal programs and certifications.

Diversity and Inclusion

At Synopsys, we value diversity and inclusion as essential elements of innovation.
We are committed to creating an environment where every individual, regardless of
race, color, religion, national origin, gender, sexual orientation, age, veteran status,
or disability, feels respected, supported, and empowered to do their best work.

How to Apply

If you are ready to shape the future of engineering support and AI-driven solutions,
apply now through the Synopsys Careers Portal.
Submit your latest resume and include a brief summary of your experience and technical skills.
Shortlisted candidates will be contacted for the next steps in the hiring process.

Application Deadline: Open until filled

Join Synopsys — Innovate, Inspire, and Impact the World.