At TechSphere Solutions, we believe in connecting technology with human potential.
Founded in 2010, our organization has grown into a trusted name in IT infrastructure, cloud management,
and digital transformation services. We operate across 25+ countries, providing secure,
scalable, and smart technology solutions to enterprise clients.
Our team is built on collaboration, creativity, and continuous learning, where every idea is valued,
and innovation thrives.
We take pride in fostering a culture that balances professionalism with curiosity.
Our goal is to empower young engineers and IT professionals to explore their skills
and make an impact through real-world problem-solving.
If you’re someone who thrives in dynamic environments and enjoys working with cutting-edge
technologies, this is the place for you.
Job Description
Position: Graduate Trainee – IT Support Engineer
Location: Bangalore, India (Hybrid Work Model)
Employment Type: Full-Time
Experience Required: 0–2 Years
CTC Range: ₹3.6 – ₹5.5 LPA (based on performance and experience)
As an IT Support Engineer Trainee, you will be part of our infrastructure management team.
You’ll assist in maintaining hardware, software, and network systems that support
the company’s business operations. You will also gain hands-on experience with
Microsoft 365 administration, Active Directory, IT security compliance,
and end-user support in a corporate environment.
Roles and Responsibilities
As part of our Desktop and Network Support team, your key duties will include:
- Providing technical assistance to users facing hardware or software issues.
- Installing, configuring, and troubleshooting operating systems such as Windows 10/11.
- Managing Office 365 accounts, email configurations, and license allocations.
- Monitoring network connectivity and resolving LAN/Wi-Fi issues in coordination with the Network team.
- Creating and maintaining system documentation, asset inventory, and ticket records.
- Assisting in the configuration and deployment of new laptops, desktops, and printers.
- Supporting security compliance activities like BitLocker encryption, antivirus updates, and patch management.
- Collaborating with senior engineers to implement automation tools for improving efficiency.
- Participating in weekend maintenance activities or after-hours support when required.
This role requires strong problem-solving ability, patience,
and excellent communication skills. You’ll work closely with internal teams
and end-users to ensure a seamless IT experience across departments.
Education Qualification
Candidates should possess a minimum of a Bachelor’s degree in one of the following fields:
- B.E / B.Tech in Computer Science, Information Technology, or Electronics.
- B.Sc in Computer Science or BCA (Bachelor of Computer Applications).
- Equivalent diploma with strong technical foundation will also be considered.
Additional certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate,
or CCNA will be considered a plus.
Candidates who have undergone IT support training or internships will have an added advantage.
Exam and Selection Pattern
Stage 1: Online Aptitude Test
The first round will assess basic logical reasoning, analytical thinking,
and quantitative aptitude. The test will be conducted online for 45 minutes.
It includes 20 questions on reasoning, 15 on quantitative ability,
and 15 on English communication.
Stage 2: Technical Assessment
Candidates who clear Stage 1 will appear for a technical test focusing on:
- Operating System basics (Windows & Linux)
- Networking fundamentals (IP, DNS, DHCP, LAN, WAN)
- Common troubleshooting commands (ping, ipconfig, nslookup, tracert)
- Hardware and software installation concepts
This stage is designed to evaluate your real-time problem-solving mindset
and understanding of practical IT scenarios.
Stage 3: Technical Interview
Shortlisted candidates will attend a face-to-face or virtual technical interview
with senior IT engineers. Expect scenario-based questions and discussion of past projects
or training experience. The interviewer will assess both technical competence
and communication clarity.
Stage 4: HR Interview
The final round focuses on cultural fit, career aspirations, and behavioral alignment.
Here, you’ll discuss company expectations, work culture, and long-term growth opportunities.
This stage ensures mutual understanding between candidate and company.
Why Join Us
At TechSphere Solutions, we don’t just offer jobs — we create careers.
As a part of our IT Support team, you’ll be stepping into a growth-oriented environment
that values learning, mentorship, and continuous upskilling.
1. Learning and Development: You’ll get access to in-house technical training,
certification sponsorships, and mentorship programs with industry experts.
Every month, we host “Tech Fridays,” where engineers present new ideas and
innovative solutions to improve IT operations.
2. Work-Life Balance: We follow a hybrid work culture that allows you to
work from home up to three days a week. We prioritize mental well-being
and encourage flexible schedules for personal growth and balance.
3. Career Growth: After completing one year, top-performing trainees
will be promoted to IT Support Engineer Level 1 with a salary hike of up to 40%.
We also offer pathways into specialized areas like Network Administration,
Cybersecurity, and Cloud Infrastructure Management.
4. Collaborative Culture: We maintain an inclusive environment
where ideas are respected and teamwork drives innovation.
From hackathons to volunteering programs, our employees stay connected
through purpose and passion.
5. Employee Benefits: Comprehensive medical insurance,
performance bonuses, annual leave, and access to learning portals
are standard perks for all full-time employees.
When you join TechSphere Solutions, you become part of a forward-thinking
organization that believes technology should serve people — not the other way around.
Your ideas matter, your growth matters, and your journey begins here.
Apply
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