Salesforce Hiring Technical writer | Bangalore & Hyderabad

Futureforce is Salesforce’s global university recruiting program, designed to attract, nurture, and empower the next generation of innovators.
Our interns and new graduates work on real, high-impact projects that drive business outcomes and shape the future of the company.
With offices across the globe, Futureforce offers collaboration, mentorship, and career development through structured programs such as job shadowing, guided training, and talent development courses.

• 📍 Locations: India – Hyderabad | India – Bangalore
• 🕓 Job Type: Full-Time | Office-Based Internship
• 🗓️ Application Deadline: October 31, 2025 (1 day left to apply)
• 🔖 Job Requisition ID: JR315837

🌟 About Salesforce

Salesforce is the world’s #1 AI CRM platform—where humans and AI agents work together to revolutionize customer success.
Here, ambition meets action, and innovation is not just a buzzword—it’s our way of life.
We’re driving workforce transformation in the Agentic Era through Agentforce, our groundbreaking AI platform that empowers organizations worldwide.

If you’re passionate about technology, communication, and creativity, this is your opportunity to level up your career with a company that’s redefining what’s possible in the world of business and technology.

🎓 Role: Technical Writer Intern

📍 Location:

Hyderabad / Bangalore, India

💼 Department:

Futureforce University Recruiting | Class of 2027 Cohort

🧠 About the Role

Do you enjoy explaining complex technology in simple terms?
Do you have a knack for storytelling, a love for clarity, and a passion for making software more accessible?
If so, the Technical Writer Internship at Salesforce is perfect for you.

As a Technical Writer Intern, you’ll work closely with developers, product managers, QA engineers, and UX designers to craft documentation that helps users navigate Salesforce’s powerful AI-driven applications.
You’ll write user interface text, developer guides, Trailhead tutorials, and other learning resources that make Salesforce easy and enjoyable to use.

⚙️ Key Responsibilities

• Create and update clear, concise, and engaging documentation for Salesforce products and features.
• Collaborate with cross-functional teams including engineering, design, and product management.
• Develop user assistance content such as UI text, help topics, tutorials, videos, and infographics.
• Participate in usability reviews to ensure documentation complements the user experience.
• Learn and apply Agile methodologies to documentation planning and delivery.
• Ensure adherence to Salesforce’s editorial standards, tone, and brand voice.
• Use innovative authoring tools and documentation software to deliver content efficiently.

📚 Experience & Skills Required

• Excellent writing and editing skills with a keen eye for clarity and detail.
• Ability to communicate technical concepts to non-technical audiences.
• Strong organizational and time-management skills; ability to meet tight deadlines.
• Familiarity with structured writing styles and documentation processes.
• Basic knowledge of XML or HTML.
• Ability to learn new technologies and tools quickly.
• Collaborative attitude and ability to work well in diverse, global teams.
• Customer-first mindset and advocacy for usability and accessibility.

💡 Preferred Skills & Experience

• Experience with authoring and publishing tools such as MadCap Flare, RoboHelp, or Markdown editors.
• Basic knowledge of programming or scripting (JavaScript, Python, or similar).
• Familiarity with Agile and version control systems like Git.
• Experience with image or video editing tools such as Adobe Illustrator, Camtasia, or Premiere Pro.

🎓 Educational Qualification

Currently pursuing a Bachelor’s or Master’s degree in:

• Technical Communication
• Creative Writing or Journalism
• Computer Science or Information Technology
• Engineering, Science, or any related technical discipline

This role is open to students graduating as part of the Class of 2027.

🌈 What You’ll Gain

• Hands-on experience creating professional documentation for enterprise software products.
• Mentorship from senior technical writers and product experts.
• Training in Salesforce’s content development tools and AI-driven documentation platforms.
• Exposure to cutting-edge technologies shaping the future of business software.
• Networking opportunities with global teams and leaders in the CRM and AI industry.

🏆 Why Join Salesforce

At Salesforce, we don’t just offer an internship—we offer a launchpad for your career.
You’ll work in an inclusive environment that values creativity, learning, and collaboration.
Our benefits, wellness programs, and Futureforce community will support you to grow both personally and professionally.

As part of our team, you’ll help empower global organizations with AI + Data + CRM to connect with customers in transformative ways.
You’ll learn to think strategically, communicate effectively, and build products that shape the digital future.

🧩 Our Commitment to Equality

Salesforce is proud to be an equal opportunity employer.
We believe that equality drives innovation, and we strive to create an inclusive environment where everyone can thrive.
Recruitment, hiring, compensation, promotion, and all employment decisions are based solely on merit and qualifications—without discrimination based on race, gender, age, disability, or any protected category.

To learn more, visit:
Salesforce Equality Initiatives.

🦾 Accessibility & Accommodations

If you require assistance due to a disability during the application process, please submit a request through the
Accommodations Request Form.

📋 Application Guidance

To ensure a smooth candidate experience, we encourage applicants to apply for a maximum of three (3) roles within a 12-month period to avoid duplication.
Applications are reviewed on a rolling basis.