Cvent Hiring Management Trainee | Gurugram

Job Description

We are seeking a Management Trainee for our Client Services department, focused on our Event Management software product. You will either support clients via phone and email or implement event requirements using our software, sharing best practices along the way.

Our Client Services team includes over 350 professionals from diverse educational backgrounds, such as Computer Information Systems, Psychology, and Communications. We value bright, motivated individuals who are eager to learn and grow.

Job Title: Management Trainee, Associate Product Consultant – Client Services
Location: Gurugram, India
Department: Client Services (Other)
Job ID: 7482

Key Responsibilities:

• Provide client support over phone and email by addressing product questions and technical issues.
• Share best practice tips to help clients boost event attendance using Cvent’s marketing tools.
• Collect and document client requirements for future product releases.
• Create and maintain product documentation.
• Manage the online portion of client events, implementing requirements in the software.
• Review implementations with clients, make necessary adjustments, and offer improvement suggestions.
• Document client communications in Cvent’s CRM system.

What We’re Looking For:

• Freshers (Batch 2024/2025) are welcome.
• Exceptional verbal and written communication skills.
• Strong analytical and logical thinking abilities.
• High business acumen, ethical standards, and integrity.
• Proficiency in using online software products.
• Detail-oriented, organized, and capable of multitasking.
• Positive attitude, quick learner, and team player.

Perks and Opportunities:

• Be part of a dynamic and high-energy team.
• Learn and grow within a supportive and innovative environment.
• Contribute to shaping the future of event management software.